2014/10/31
 
 

Services & Help

Got a question about your existing order? Check status, track progress or return a product here.


Delivery times

Delivery times

Standard and premium delivery options.

Order cancellation

Order cancellation

Need to cancel or change an existing order?

Order status

Order status

Find out where your order is – received, processing, complete, shipped.

Product returns

Product returns

Return a product to us.

Track your order

Track your order

Follow your order as it is delivered with our carriers.

Your online order history

Your online order history

Order reference numbers and products from previous orders.



Dedicated technical support from our trained engineers or support to make your experience more efficient – open a trade account, update your details or website help.


Opening a trade account

Opening a trade account

Open a card or credit account with Farnell for free technical and account manager support.

Update your details

Update your details

Easily update your contact or account details online.

Technical Support

Technical Support

Dedicated support for all our account holding customers from our team of trained engineers.

TechCast Online Product Training

TechCast Online Product Training

Listen and learn product modules to support the design-in of latest technology.

Website Help

Website Help

Get answers to your queries and assistance in using our website.

Your feedback

Your feedback

Tell us how we can serve you better.



Support to help you shop online, making your buying experience faster and more efficient – find the product you need, stock and pricing policy and express checkout.


Finding the product you need

Finding the product you need

Use our parametric and advanced search functionality to locate products.

Our pricing and stock policy

Our pricing and stock policy

Real-time price and stock information available online.

Bill of materials – upload it online

Bill of materials – upload it online

Submit your bill of materials and let us do the rest.

Product packaging for your needs

Product packaging for your needs

Re-reeled, waffle trays, full-quantity tubes, unique peel packaging.

Scheduled orders

Scheduled orders

Schedule your products and invoices for delivery when you want.

Express checkout

Express checkout

Streamlined checkout process to ensure faster ordering online.



FREE services to support your needs – quotes, eProcurement, calibration – premium service without a premium price.


Calibration

Calibration

Calibrate your Test & Measurement products.

eProcurement solutions

eProcurement solutions

FREE eProcurement solutions to make your purchasing processes more efficient, including i-Buy.

Product Watch

Product Watch

Advanced warning of obsolete and end of life components including possible alternatives.

Quote Request

Quote Request

Got a target price in mind? Need a higher quantity of component? Challenge our quoting specialists.

eQuotes

eQuotes

The next time you contact Farnell for a quote, request an eQuote.


 

Legislation Support i-Buy TechCast Publications

Legislation Support

Guidance from industry experts.

i-Buy

FREE purchasing management software.

TechCast

Online product training for latest technology.

Publications

Latest Farnell publications.