Product Information
Q: Can I speak to someone about technical product information?
A:
- Email technical support: israel-technical@farnell.com
- Call technical support: 1-80 937 0015, Monday-Thursday 08:00-17:00 (UK time) / Friday 08:00-15:00 (UK time)
Q: Can I get help to find a product?
A:
- Email technical support: israel-technical@farnell.com
- Call technical support: 1-80 937 0015, Monday-Thursday 08:00-17:00 (UK time) / Friday 08:00-15:00 (UK time)
Q: How do the search filters work?
A:Check the box to filter by selected parameters then click “Apply”.
For parametric filters, the available filters will automatically update with each selection, however you still need to click “Apply” to see the updated product list that matches your filter selection.
You can disable the automatic update by unchecking the “Auto Apply filters” check box above the parametric boxes.
For more information visit the Searching for Products page.
Related Links
Q: What is an alternative item?
A:
- An exact alternative is functionally identical (same form, fit and function) but has a different unit of measure from the same manufacturer.
- An upgrade alternative is a product that has been improved by the same manufacturer.
- A suggested alternative is a product that is functionally similar with similar form and fit.
Q:I need a spare part but cannot find it on the website?
A:Even if the product you need isn't listed in our search results, most likely we can get it. Use our live support and chat with a product technical specialist.
Q:How do I check stock and lead times?
A:See the Pricing and Availability section for more information.
Q:What can I enter in the search box?
A:See the Searching for Products section for more information.
Q:How do I select or search by product attributes?
A: Simply type the product attributes alongside the product you need in the search box. For example, if you're searching for a capacitor with a capacitance of 100pF, type “100pF capacitor” into the search box and click “Search”.
The search results will then return all products relevant to the words you have typed in. Other product attributes can then be selected to narrow your results further.
The search results will then return all products relevant to the words you have typed in. Other product attributes can then be selected to narrow your results further.
Q:What does Exclude Extended Range Items mean?
A:Extended Range Items are items that ship from our Newark warehouse located in the US. Items delivered from the US will arrive within 10-14 working days. There may be a one time additional delivery charge which will be displayed in your basket. Ticking the box will exclude these items from appearing in your search results.
Q:How do I compare products?
A: On the search results page, you can select products for a side-by-side comparison to help aid your decision making. Simply use the “tick boxes” to check the products you want to compare and then click “Compare”.
You can also select products for comparison from different search results screens by following these steps:
You can also select products for comparison from different search results screens by following these steps:
- Select your first order code or series of order codes on the first results page
- Click “Compare”
- On the compare screen, click the browser back button to go back to the previous results page
- Go to your second page of results
- Select the order code or series of order codes
- Click “Compare”
- These order codes will be added to the “Compare” screen for easy side-by-side comparison.
Q:I cannot find the product I'm looking for?
A: If the product you need isn't listed in our search results, most likely we can get it. Use our Live Technical Support and chat with a product technical specialist.
Q:What do the icons next to Order Code mean?
A:
Q:What does the ‘RoHS Compliant’ icon mean?
A: See the RoHS / Legislation section for more information.
Q:I have a question about Raspberry Pi.
A: For the latest information please visit our dedicated Raspberry Pi FAQ section on community